Last updated: February 2025
1. Introduction
Blue Tide Pool Care ("we," "us," or "our") operates bluetidepoolcare.com and is based in Tampa, Florida. This Privacy Policy describes how we collect, use, and protect personal information you provide through our website and services.
2. Information We Collect
When you use our contact forms, quote request forms, or otherwise communicate with us, we may collect:
- Name (first and last)
- Email address
- Phone number
- Address, location, or other details you provide in your message
We collect this information only when you voluntarily provide it.
3. How We Use Your Information
We use your information to:
- Respond to inquiries and quote requests
- Schedule and provide pool maintenance services
- Communicate about appointments and service status
- Send service updates and billing-related information
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
4. Sharing of Information
We may share your information only as necessary to provide our services, including with service providers who assist in operations (e.g., scheduling, communication, or payment processing). We require such providers to protect your information consistent with this policy. We may also disclose information when required by law.
5. Data Retention
We retain your information for as long as needed to provide services, fulfill our legal obligations, and resolve disputes. Current and former customer information may be retained for reasonable business and legal purposes.
6. Security
We use commercially reasonable measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no internet transmission is 100% secure, and we cannot guarantee absolute security.
7. Your Rights
You may:
- Request access to or correction of your personal information
- Request deletion of your information, subject to legal retention
- Opt out of marketing communications at any time
To exercise these rights, contact us at (813) 419-1711 or through our contact form.
8. Children
Our services are not directed to individuals under 18. We do not knowingly collect personal information from children. If you believe we have collected such information, please contact us so we can remove it.
9. Changes
We may update this Privacy Policy from time to time. We will post the updated policy on this page with a revised "Last updated" date. Continued use of our services after changes constitutes acceptance of the updated policy.
10. Contact Us
For questions about this Privacy Policy or our practices, contact us:
- Blue Tide Pool Care
- Tampa, Florida
- (813) 419-1711